Feedback & grievances
Tell us how we can do better.
Share feedback, report a problem, or raise a grievance about a donation, receipt, membership or anything else. Every message reaches the Trust and gets a reference number.
How it works
Every message is read.
- You receive an email with a reference number.
- The Trust reviews it and replies to your email.
- For a payment, include its payment ID or receipt number so we can find it quickly.
Didn’t get your donation receipt? You can resend it yourself.
Your details are used only to respond to your message. You can also write to team@jknfoundation.org.